Cooper is a SaaS platform that enhances WhatsApp customer service through customizable AI bots. It allows businesses to automate responses, create personalized customer experiences, and seamlessly integrate human support when needed.

Cooper's AI technology uses machine learning to understand customer inquiries and provide appropriate responses based on your business knowledge. You can train the AI bots with your specific product information, policies, and common customer questions to deliver accurate, helpful responses.

Not yet, but we're working on it! In the future, Cooper will integrate with most popular CRM systems and customer service platforms. Our upcoming API will allow for seamless connection with your existing tools, ensuring all customer interactions are properly logged and accessible in your preferred systems. Stay tuned for updates on when this integration capability will be available.

Most businesses can set up Cooper in less than a day. The WhatsApp connection process takes about 15 minutes, and creating your first AI bot can be done in as little as an hour using our templates. Our team is also available to assist with setup if needed.

Yes, Cooper's AI bots support over 30 languages, allowing you to provide multilingual customer service through WhatsApp. The platform automatically detects the language being used and responds accordingly.

When a customer inquiry requires human expertise, Cooper intelligently recognizes this and seamlessly transfers the conversation to your support team. The handover includes the full conversation history, ensuring your team has all the context they need to assist the customer effectively.